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CONTACT
us
mobile tribe shop Inquiry page
Please feel free to contact us regarding Kashaka-related matters.
Our Store
6-9-16 KATATA OOTUSHI
SHIGA, JAPAN
Tel. (+81) 080-4973-5466
Opening Hours
CONTACT US
CONTACT
FAQ
FAQ
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About your visitSince this shop is an online shop, there is no actual store, but if you wish to sort by yourself, you can visit us and choose directly. Since I often go out for business purposes, please contact me in advance by phone or inquiries.
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About returns and exchangesWe make every effort to ensure that the product is in good condition, but if you receive an initial defective product or a product that is different from your order, please contact us within 7 days after the product arrives.If you return the product without prior notice, we will not be able to replace it, so please be sure to contact us. [In the following cases, we may not be able to accept returns or exchanges. ]● Products that have been soiled or damaged by the customer● Easy-to-copy products such as sheet music, CDs, and DVDs ● The return period varies depending on the product, so please check each page. Shipping and handling for returns ● In case of initial failure / misdelivery → Our shop bears● For customer convenience → Customer burden In the case of refund, we will refund by bank transfer or postal transfer within one week after the item is returned.
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About shippingWe will ship by either Sagawa Express, Yamato Transport, or Japan Post. We will choose the shipping company.
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